The PSP will give you practical help and support that meets your needs and circumstances.

This will help you get work or join in your community.

What you need to know.

• Your income support payment stays the same.
• You can work at your own pace and stay in the Programme for up to two years.
• In most cases you can choose your personal provider.
• Your personal provider will help you:
  1. with your personal development
  2. work out what you can do
  3. work out what sort of help you need
  4. if you have special needs or live far away.
• You can visit your provider or they can talk to you at the local coffee shop, drop-in centre or where you feel comfortable.
• You need to see your personal provider at least once every four weeks. If you can't make it let them know.
• You can always call your personal provider for help and support.
• You can leave the Programme before two years to study, get a job, start an apprenticeship or join a work programme.
• You can meet your activity test requirements (if you have them).
• The law requires your personal provider to keep information about you private.
• If you have problems with your personal provider call 1800 637 079
• People with a hearing and/or speech impairment can call the TTY on 1800 055 001 (freecall).